Professional Code
I am a member of the Register of Qualified Genealogists (RQG) and I adhere to their Professional Code, which requires me to:
As a Qualified Genealogist I am committed to striving for excellence. In the unlikely event that you are dissatisfied with the service I provide, my work is covered by RQG's Resolution Procedure.
- Develop and maintain my professional knowledge and competence.
- Advance my genealogical education and awareness of current genealogical issues.
- Reflect on and record what I have learned.
- Use this new knowledge to inform and, where appropriate, change my future practice.
- Carry out and deliver work to a competent standard to the best of my ability and capacity.
- Use close dialogue, robust research methods, clear written analyses and explanations of results and conclusions reached.
- Ensure overall customer satisfaction by providing appropriate guidance and advice.
- Seek customer feedback to further improve practice.
- Behave with integrity and uphold the reputation of the profession and the Register.
- Act with fairness in a respectful, honest and trustworthy manner.
- Engage in open and effective communication.
- Practise within the law and adhere to any legal requirements or necessary registrations.
As a Qualified Genealogist I am committed to striving for excellence. In the unlikely event that you are dissatisfied with the service I provide, my work is covered by RQG's Resolution Procedure.