Caroline Gurney | Historical Research Services
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Professional Code

I am a member of the Register of Qualified Genealogists (RQG) and I adhere to their Professional Code, which requires me to: 
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  • Develop and maintain my professional knowledge and competence.
  • Advance my genealogical education and awareness of current genealogical issues.
  • Reflect on and record what I have learned.
  • Use this new knowledge to inform and, where appropriate, change my future practice.
  • Carry out and deliver work to a competent standard to the best of my ability and capacity.
  • Use close dialogue, robust research methods, clear written analyses and explanations of results and conclusions reached.
  • Ensure overall customer satisfaction by providing appropriate guidance and advice.
  • Seek customer feedback to further improve practice.
  • Behave with integrity and uphold the reputation of the profession and the Register.
  • Act with fairness in a respectful, honest and trustworthy manner.
  • Engage in open and effective communication.
  • Practise within the law and adhere to any legal requirements or necessary registrations.

​As a Qualified Genealogist I am committed to striving for excellence. In the unlikely event that you are dissatisfied with the service I provide, my work is covered by RQG's Resolution Procedure.
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​​© Caroline Gurney, 2021